For example, if you’re having a problem with buying cryptocurrency, select the “Buy Crypto (Fiat/P2P)” category. According to Binance CEO Richard Teng, Binance executives engaged in discussions with Nigerian authorities in January, followed by a meeting on February 26. During the meeting, Nigerian authorities described the issue related to Binance as a “matter of national security” and demanded the delisting of the Naira currency from Binance. Along with this, he also asked for detailed information about all the Nigerian users on Binance. In addition to tax evasion, Nigerian authorities have accused Binance and its two executives, Tigran Gambaryan and Nadeem Anjarwalla, of money laundering.
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Customer support has been rude, condescending and consistently eager not to provide a solution. After this time you will be able to contact Binance through an operator or agent who will solve any doubts you have with the application or any problem. Moreover, Binance’s contact options are limited, with users not being able to contact Binance in traditional ways, such as via telephone. Users are able to contact Binance by submitting a support ticket, which will be answered via email. In addition, if you received a sketchy email that looks like it’s from Binance, make sure to check the sender’s email address. To complain to Binance, you can submit your feedback via the Binance feedback page.
Submit a request
With such popularity comes a ton of users who want to contact Binance (BNB) for support and other issues. To contact Binance, you can submit a request, send a DM to them on Twitter, or post your issue on r/Binance. Earlier, the court had ordered the hospital treating him to submit his medical reports but the hospital director did not comply.
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Tickets go unresponded to for months, when you chat in about it the team apologises and says they will chase. That sometimes happens but generally just means you get an email with a canned response clearly showing the agent has not reviewed the question at all. We can also check the history of comments you have left as long as you have an account and have previous comments or suggestions. Users can also check Binance.com’s support page for potential answers to inquiries.
- Binance Coin remains a relatively safe investment in a traditionally high-risk asset class, with expected 2-10x returns for investors today by the end of 2025.
- Now, you can join contests, ace quizzes, read exclusive crypto insights, and unlock your potential in the cryptocurrency world with us.
- Additionally, Rollblock allocates up to 30% of weekly profits to RBLK holders.
- Some of these issue types include their own sub-issue types for further specificity and each issue type has its own required fields that users must fill out before submitting a request.
- Firstly, head over to r/binance and click on the “Weekly Binance Support Thread” post.
Binance has revealed that users who staked their BNB in Simple Earn products from June 23 to July 5, 2024, will qualify for the $BANANA airdrop. The exchange plans to list $BANANA this Saturday, featuring trading pairs with Bitcoin, USDT, TRY, FDUSD, and BNB. We can also find a support chat on the web page that we will see on the right of the screen, at the bottom. Here we will see that there are a series of possible questions that we can touch to ask them in the chat but we can also choose the option “I want to ask a new question” to write what we need.
They face accusations for laundering more than $35 million and engaging in specialized financial activities without a license. Rollblock also excels in accessibility by eliminating KYC requirements, and the platform boasts seamless navigation seldom seen elsewhere. Alongside its extensive catalog, this attracts a broader audience while propagating user retention and encouraging a loyal user base. https://cryptolisting.org/ This is unlikely to affect Avalanche in the long term, and Avalanche remains a great choice for conservative investors seeking 2-25x gains by 2025. The altcoin has entered price discovery mode, having recently peaked at an all-time high of approximately $75. From a technical perspective, $BANANA is now targeting the next liquidity level of $91, aligning with the daily 3.618 Fibonacci Extension.
It is your responsibility to ascertain whether you are permitted to use the services of Binance based on the legal requirements in your country of residence. Neither the firm nor investments in cryptoassets are regulated by the Financial Conduct Authority, nor covered by the Financial Ombudsman Service or subject to protection under the Financial Services Compensation Scheme. It may take a few minutes, and you’ll see a message that says, “Please wait a moment while we put you through to a customer service representative. You can provide more information, attach images (if necessary) and minimize the chat window. You will receive a notification when the representative connects to the chat” along with the estimated wait time for an agent to see you. I provide crypto tutorials, how-to’s, coin analysis, news, and information in the cryptocurrency market to help people understand and obtain more information.
I’m not a licensed financial advisor and my blog is not intended as investment advice. Once you’ve selected a sub-category, you need to wait for a customer service representative to chat with you. Investing in cryptocurrency is incredibly speculative and involves a high degree of risk.
Decisions based on the content provided by or through this Site are your sole responsibility. The support page also has an announcements section that may answer questions that users may have regarding things like new cryptocurrency or coin listings and the latest Binance-related news. However, you have to be prepared to wait for an extended period of time to get support due to the volume of customer service requests. Coinpedia does not endorse or is responsible for any content, accuracy, quality, advertising, products, or other materials on this page. The image used in this article is for informational purposes only and is provided to us by a third party. Readers should do their research before taking any actions related to the company.
It is especially known for the vast number of altcoin pairings, which number in the hundreds. If you’re still unable to resolve your issue, you can use the 3 ways mentioned in this article to contact Binance directly. There are four feedback categories that you can choose from including “Localization and language”, Design & Layout”, “Security Vulnerabilities”, and “Product Suggestions”. Firstly, head over to r/binance and click on the “Weekly Binance Support Thread” post. There are 5 different categories including “Buy crypto with fiat”, “Account function”, “Crypto withdrawal”, “P2P, and “Crypto deposit”.
After you’ve selected the “Buy Crypto (Fiat/P2P)” category, you’ll land on a page with frequently asked questions. The court has postponed the case of money laundering against Binance in Nigeria until October 11. These include allegations of not registering for tax with Nigeria’s Federal Inland Revenue Service.
This time the judge has issued a bench arrest warrant against the director. Along with this, Gambarian has been ordered to be admitted to hospital and get treatment. Binance Coin remains a relatively safe investment in a traditionally high-risk asset class, with expected 2-10x returns for investors today by the end of 2025. While Binance Coin’s small surge could be explained by the overall market’s surge, the Binance Coin team also burned over $971,000,000 million worth of BNB last week, equivalent to over 1,643,699 BNB tokens. By making Binance Coins more scarce, the large-cap crypto simultaneously becomes more valuable. With a fully diluted market cap of about $616 million and a daily trading volume of roughly $37 million, the small-cap meme coin has around 10,000 on-chain holders.
Do not provide any sensitive information in your post except your case ID. The moderator of the subreddit will then escalate your case to their team depending on its importance. To get a support case ID, you need to start a live chat with Binance support first using the first method.
This revenue is used to buy back tokens from the market, with 50% permanently burned and 50% distributed to stakers. This profit-sharing model incentivizes long-term holding and instills investor confidence. However, Avalanche has dipped slightly in the past few days, perhaps what is the statement of retained earnings due to the recent news of Joe Biden dropping out of the 2024 presidential race, which caused some minor panic in the Avalanche and wider crypto market. Would love to post screenshots but the chat crashed and I haven’t been able to find chat transcript in my account.
It can take a few minutes to a few hours before you can chat with a representative. If you’re not logged in to your Binance account, you will be prompted to log in. However, if your issue is still not resolved, you can try to contact Binance using the 3 ways below. The Support Center has a lot of articles and videos to guide you in using the exchange. The Binance Support Center contains several categories that you can choose from.